Privacy Policy
Effective Date: October 1, 2026 | Last Updated: October 20, 2026
1. Overview
Metatarsal Comfort™ (“we,” “our,” or “us”) operates https://metatarsalcomfortfootpad.com. We respect your privacy and are committed to protecting the personal information you share with us when ordering our medical-grade silicone orthopedic foot cushions.
2. Information We Collect
- Order & Fulfillment Details: First name, last name, email address, and shipping address required to deliver your Metatarsal Comfort™ order and send tracking updates.
- Payment Processing: All credit card, Apple Pay, Google Pay, and PayPal transactions are processed through encrypted, PCI-DSS Level 1 compliant gateways (Stripe and PayPal). We never store raw payment card numbers on our servers.
- Device & Analytics Data: Essential cookies used to maintain your shopping cart session, apply free shipping thresholds, and improve mobile checkout speed.
3. How We Use Your Information
We use your information strictly to:
- Process and ship your order within 24–48 business hours.
- Send transactional order confirmations, shipping tracking numbers, and care guides.
- Process 30-day satisfaction guarantee refunds or replacements upon request.
- Prevent fraudulent transactions and maintain 256-bit SSL site security.
4. Data Sharing & Security
We never sell, rent, or trade your personal information to third-party marketers. Data is shared only with trusted fulfillment and payment partners (USPS/UPS shipping carriers, Stripe, and PayPal) strictly as necessary to complete your purchase.
5. Your Privacy Rights (US & Canada)
You may request access to, correction of, or deletion of your personal data at any time by emailing our support team at support@metatarsalcomfortfootpad.com.